Welcome to the page where most websites store their driest prose. We’ve tried to do better — but make no mistake: everything below is a binding part of every order you place with us. Give it two minutes; future-you will be glad you did.
The short version
- Everything we sell is a laboratory reagent — for science, not snacks.
- Not for human consumption. Not for veterinary use. Not ever.
- You must be 18 or older to order.
- We don’t ship to the USA, Israel or Russia.
- Purity below the declared spec? Show us credible lab results — we refund the product and your testing costs.
- Share your GC-MS / HPLC results with us and earn a proper bonus on your next order.
- Zero spam. Your e-mail runs your order, not our marketing (we don’t have any).
1. What we sell
Every product in this store is a research-grade chemical reagent intended exclusively for laboratory work: analytical method development and validation, GC-MS and HPLC analysis, use as reference and comparison material, and other in-vitro research applications.
That’s the whole list. If your intended use isn’t on it, this isn’t the store for you — no hard feelings.
2. Research use only — the part you must not skip
Please read this twice
Our products are not for human consumption. They are not food, not dietary supplements, not medicines and not cosmetics. They are not for veterinary use either — not for you, not for your neighbour, not for your cat.
Molecules this pure belong in vials, columns and spectrometers — not in living organisms. By placing an order you confirm that you understand this and will use the products accordingly.
3. You must be 18+
By placing an order you confirm that you are at least 18 years old. Laboratory reagents are serious tools for serious grown-ups. No exceptions.
4. Shipping
We ship from Poland and the United Kingdom. Most parcels arrive within 8 days — usually much faster.
There are three destinations we do not ship to:
Orders with a delivery address in any of these countries will be cancelled and refunded in full. No exceptions — please don’t test this one, the parcel always loses.
5. Quality, complaints & refunds
Every reagent ships with the purity declared in its product description. We stand behind that number, and here is exactly how:
We accept complaints solely regarding non-conformity of the product with its description. If a credible, independent laboratory analysis (GC-MS, HPLC or equivalent, from an identifiable laboratory) shows that the purity of your reagent is below the declared 95%, we will:
- refund the full price of the product, and
- cover the documented costs you incurred testing it.
Fair is fair — if we’re wrong, the analysis is on us.
6. The Analyst’s Bonus
Quality checks out? Make it pay.
If you had your reagent tested and the results confirm the declared quality, don’t let good data go to waste:
- Send us the original GC-MS / HPLC results.
- In the comment of your next order, write: I Send GC-MS / HPLC results
- We verify the results — and add a good bonus to that order.
You get independently confirmed reagents and a reward. We get proof our quality holds up. Everybody wins — especially science.
7. Privacy & zero spam
We do not send newsletters. We do not run e-mail marketing campaigns. Your e-mail address is used exclusively to process your order: confirmation, payment and shipping notifications. That’s all. We never sell or share your data with anyone. Zero spam — promised.
8. The boring-but-important bit
It is your responsibility to make sure that purchasing, importing and handling laboratory reagents is legal in your country. By placing an order you confirm that you have read and accepted these terms. These terms may be updated from time to time; the version published on this page applies.
Questions? Head to our contact page — a human will answer.
Thanks for reading this far. As a reward, here’s the shortest summary we can offer: buy like a scientist, test like a sceptic — and never, ever eat the samples.